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Workplace Communication Skills for ESL Learners

Introduction

In workplace communications, with friends, strangers, etc. there are unwritten rules that are followed when speaking English. These unwritten rules are often referred to as "register use" or workplace communication skills when referring to employment. Good workplace communication skills use can help you communicate effectively. Incorrect workplace communication can cause problems at work, cause people to ignore you, or, at best, send the wrong message. Of course, correct workplace communication is very difficult for many learners of English. This feature focuses on different situations and the correct type of register use in various situations. To begin with, let's look at some example conversations.