Putting Someone Through

Receptionist: Janson Wine Importers. Good Morning. How can I help you?
Caller: Could I speak to Ms Simpleton, please?

Receptionist: Who's calling please?
Caller: This is Jack Reilly from Lookout Vineyards.

Receptionist: Sorry, I didn't get your name.
Caller: Jack Reilly. That's R E I L L Y.

Receptionist: Thank you. And where are you calling from?
Caller: Lookout Vineyards.

Receptionist: OK Mr Reilly. I'll try and put you through.
Caller: Thank you.

Receptionist: You're welcome.

Key Vocabulary

importer
to get someone's name
to put through

Check your understanding with this multiple choice comprehension quiz.

By Kenneth Beare, About.com Guide

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